fb008 Privacy Policy

Introduction & Scope

This Privacy Policy (hereinafter "Policy") is issued by fb008 (hereinafter "fb008," "the Platform," "we," "us," or "our"), the operator of the online gaming and sports betting platform accessible at fb008.cam. This Policy governs the collection, processing, storage, use, disclosure, and protection of personal data relating to all individuals (hereinafter "you," "Data Subject," or "Player") who access or interact with the fb008 platform in any capacity.

This Policy applies to all personal data collected through the fb008 website at fb008.cam, the fb008 account registration and login process, depositing and withdrawal transactions, customer support interactions via live chat or email, and any other service or feature offered as part of the fb008 platform.

By registering an account on fb008, accepting these terms during the account creation process, or continuing to use the fb008 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the fb008 platform immediately.

Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, fb008 acts as the Data Controller in respect of all personal data collected from Players and visitors to the fb008 platform. As Data Controller, fb008 determines the purposes for which, and the means by which, your personal data is processed.

fb008 has designated a Data Protection Officer (DPO) responsible for overseeing the Platform's compliance with applicable data privacy laws and for handling data subject rights requests. The fb008 DPO may be contacted via the details provided in Section 16 of this Policy.

Personal Data We Collect

fb008 collects the minimum personal data necessary to provide its services, comply with its regulatory obligations, and protect the integrity of its platform. The categories of personal data fb008 may collect include:

3.1 Identity & Contact Information

• Full legal name as it appears on a government-issued identification document.
• Date of birth (for mandatory age verification purposes — players must be 21 years of age or older).
• Nationality and country of residence.
• Registered mobile number and email address.
• Residential or billing address.

3.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (e.g., Philippine National ID, Passport, Driver's Licence, SSS UMID, Voter's ID, or PRC ID).
• Proof of address documents such as utility bills, bank statements, or government-issued letters dated within the last three months.
• Proof of ownership of payment methods (e.g., screenshot of GCash or PayMaya account showing registered name and number).
• Source of funds documentation where required by fb008's AML compliance programme.

3.3 Financial & Transaction Data

• Deposit and withdrawal records, including amounts, dates, timestamps, and payment method identifiers.
• GCash, PayMaya, BPI, BDO, Metrobank, or other payment method account references (account numbers are stored in masked format; fb008 does not store complete payment instrument credentials).
• Cryptocurrency wallet addresses used for transactions on the fb008 platform.
• Bonus claim records, wagering history, and cashback transaction logs.

3.4 Gaming Activity Data

• Complete game session logs including games played, wagers placed, outcomes, win/loss records, and session durations.
• Sports betting activity including markets wagered, odds accepted, and settlement records.
• Responsible gaming tool settings including deposit limits, session limits, and any self-exclusion records.

3.5 Technical & Device Data

• IP address at the time of each login session and transaction.
• Device type, operating system, browser type and version, screen resolution, and mobile network operator.
• Geolocation data (country and region level) derived from IP address.
• Session duration, pages visited, clickstream data, and feature interaction logs.
• Cookie identifiers and similar tracking technology data as described in Section 7.

3.6 Communications Data

• Transcripts and recordings of live chat support interactions.
• Email correspondence with the fb008 support or compliance teams.
• Records of any dispute, complaint, or responsible gaming request submitted to fb008.

How We Collect Your Data

fb008 collects personal data through the following primary channels:

• Direct Collection: Information you provide voluntarily when registering an fb008 account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to a promotional survey.
• Automated Technical Collection: Data collected automatically when you access fb008.cam, including IP address, device identifiers, browser data, and session behaviour, via server logs, cookies, and analytics technologies.
• Third-Party Payment Processors: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and cryptocurrency gateway providers when you conduct financial transactions on fb008.
• Identity Verification Services: Confirmation data from authorised identity verification and KYC service providers used by fb008 to validate the authenticity of documents submitted during the KYC process.
• PAGCOR and Regulatory Databases: Information from PAGCOR's self-exclusion registry and other regulatory databases as required by fb008's licensing obligations.

Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, fb008 processes your personal data on the following lawful bases:

How fb008 Uses Your Personal Data

fb008 uses the personal data it collects for the following specific purposes:

• To create, maintain, verify, and administer your fb008 Player account throughout its lifecycle.
• To verify your identity and age (21+) in accordance with PAGCOR licensing requirements and Philippine AML law.
• To process your deposits, withdrawals, and all related financial transactions on the fb008 platform.
• To provide access to fb008's full game library, live casino services, sports betting markets, and other features.
• To credit, track, and enforce wagering requirements on bonus funds and promotional rewards.
• To detect, investigate, and prevent fraud, money laundering, bonus abuse, and other prohibited activity on the platform.
• To deliver customer support, respond to your inquiries, and resolve disputes or complaints.
• To enforce responsible gaming measures including deposit limits, session controls, cooling-off periods, and self-exclusion as selected by you or mandated by PAGCOR.
• To send you account-related transactional notifications, including deposit confirmations, withdrawal updates, and security alerts.
• To send you promotional communications, newsletters, and personalised offers, where you have provided explicit consent to receive such communications. You may withdraw consent at any time.
• To comply with all applicable legal and regulatory obligations, including reporting to PAGCOR and responding to lawful requests from government authorities.
• To improve the performance, security, and user experience of the fb008 platform through anonymised analytics and technical monitoring.

Cookies & Tracking Technologies

fb008 uses cookies and similar tracking technologies (including local storage, session tokens, and web beacons) to enable the operation of the fb008 platform, enhance your experience, and collect analytics data. The categories of cookies used by fb008 are:

• Strictly Necessary Cookies: Essential for the functioning of the fb008 platform, including maintaining your login session, remembering your account preferences, and ensuring the security of your session. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your settings and preferences (such as language, display preferences, and responsible gaming settings) to provide a more personalised experience across sessions.
• Performance & Analytics Cookies: Used by fb008 and its authorised analytics partners to collect aggregated, anonymised data about how players navigate and interact with fb008.cam, enabling platform improvements.
• Security Cookies: Used to detect and prevent fraudulent login attempts, account hijacking, and bot activity on the fb008 platform.

You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the fb008 platform, including the ability to maintain an active login session.

Sharing Your Personal Data

fb008 does not sell, rent, or trade your personal data to third parties for their own independent commercial purposes. fb008 may share your personal data with the following categories of recipient, strictly as necessary and for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya (Maya), BPI, BDO, Metrobank, and other authorised payment service providers, solely to process your deposit and withdrawal transactions.
• KYC & Identity Verification Providers: Authorised third-party identity verification services engaged by fb008 to validate KYC documents submitted by Players, operating under data processing agreements that impose equivalent data protection standards.
• Game Providers: Licensed game studios and aggregators (including Evolution Gaming, Pragmatic Play, and others) may receive technical session data as necessary to deliver their game services within the fb008 platform.
• PAGCOR and Regulatory Authorities: fb008 is required by law to report certain player and transaction data to the Philippine Amusement and Gaming Corporation and, where mandated, to the Anti-Money Laundering Council (AMLC) and other competent government authorities.
• IT & Infrastructure Service Providers: Cloud hosting, data storage, and cybersecurity service providers engaged by fb008 under strict data processing agreements to support the operation of the fb008 platform.
• Legal and Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by fb008 in connection with its regulatory obligations or the resolution of legal proceedings, subject to applicable professional confidentiality obligations.
• Law Enforcement and Government Agencies: Where fb008 is legally compelled to do so by court order, subpoena, or lawful request from a competent Philippine government authority.

All third-party data processors engaged by fb008 are required to process personal data only on fb008's documented instructions, to maintain appropriate security measures, and to adhere to data protection obligations at least equivalent to those imposed by the Philippine Data Privacy Act.

Cross-Border Data Transfers

Certain service providers and technology partners engaged by fb008 may be located outside the Philippines. Where personal data is transferred to a recipient in a foreign jurisdiction, fb008 takes appropriate steps to ensure that such transfers comply with the cross-border transfer provisions of the Philippine Data Privacy Act, including but not limited to:

• Executing data transfer agreements or standard contractual clauses that impose data protection obligations on the receiving party equivalent to those applicable in the Philippines.
• Ensuring that the destination country or territory provides an adequate level of data protection, or implementing additional safeguards where such adequacy has not been determined.
• Limiting cross-border transfers to those strictly necessary for the provision of fb008's services and compliance with its regulatory obligations.

Data Retention

fb008 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory retention obligations, or to resolve disputes and enforce agreements. The following general retention periods apply:

Upon expiry of the applicable retention period, fb008 will securely delete or anonymise your personal data unless a longer retention period is required or permitted by applicable law.

Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb008. To exercise any of these rights, please contact fb008's Data Protection Officer as described in Section 16.

fb008 will respond to all data subject rights requests within fifteen (15) calendar days of receipt. Complex requests may require up to thirty (30) calendar days, in which case fb008 will notify you of the extension and the reason for it.

Children's Privacy

The fb008 platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in compliance with PAGCOR's minimum gambling age requirements applicable to all licensed online gaming operators in the Philippines. fb008 does not knowingly collect, process, or retain personal data from any individual under the age of 21.

fb008 employs mandatory age verification procedures at account registration and during KYC review to ensure compliance with this restriction. Where fb008 discovers that personal data has been collected from an individual who does not meet the minimum age requirement, the associated account will be immediately suspended, the relevant data will be deleted in accordance with applicable law, and any funds in the account will be handled in accordance with PAGCOR's procedures for underage gambling cases.

Security Measures

fb008 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS 1.3) with 256-bit SSL encryption on all data transmissions between your browser and fb008's servers.
• AES-256 encryption for personal data stored at rest on fb008's servers and data infrastructure.
• Multi-factor authentication requirements for all fb008 administrative and operational system access.
• Role-based access controls (RBAC) limiting access to personal data to authorised personnel on a strict need-to-know basis.
• Regular third-party penetration testing and security vulnerability assessments of the fb008 platform.
• Intrusion detection and prevention systems (IDS/IPS) monitoring fb008's network perimeter in real time.
• Comprehensive logging and audit trails for all access to personal data within fb008's systems.
• Regular staff training on data privacy obligations, phishing awareness, and secure data handling procedures.

While fb008 takes all reasonable and proportionate steps to protect your personal data, no internet-based platform can guarantee absolute security. You are encouraged to enable two-factor authentication on your fb008 account and to use a strong, unique password to reduce the risk of unauthorised account access.

Third-Party Links

The fb008 platform may contain references to third-party services, such as licensed game providers, payment processors, or promotional partners. This Privacy Policy applies solely to data processed by fb008 on the fb008 platform. fb008 is not responsible for the privacy practices or policies of any third-party websites, services, or applications that may be accessed from or referenced by the fb008 platform.

fb008 encourages Players to review the privacy notices of any third-party service providers with whom they interact in the course of using the fb008 platform, particularly payment processors such as GCash and PayMaya, each of which operates under its own published privacy policy.

Policy Updates

fb008 reserves the right to update, amend, or revise this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or fb008's data processing practices. When material changes are made to this Policy, fb008 will update the "Effective Date" and "Last Reviewed" date displayed at the top of this page.

Where required by the Data Privacy Act, fb008 will notify registered Players of significant changes to this Privacy Policy via email or through an in-platform notification. Your continued use of the fb008 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.

It is your responsibility to periodically review this Privacy Policy to remain informed of how fb008 processes your personal data. The most current version of this Policy will always be available at fb008.cam/privacy-policy.

Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or fb008's processing of your personal data — including the exercise of any of the data subject rights described in Section 11 — please contact fb008's Data Protection Officer (DPO) or our general customer support team using the following details:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC may be reached through its official government website and offices.